Shipping & Delivery Policy

All orders placed on Aikya Cart and Aikya Ventures are processed within 2–3 business days (excluding Sundays and national/gazetted holidays) after receiving your order confirmation email.

During this processing window, our technical quality team conducts:

• A comprehensive re-test of keyboard, ports, display, battery health, and OS initialization.
• Application of sanitized, enterprise-grade anti-static and shock-absorbent bubble cushioning.
• Placement of warranty certification documents, AC adapter, and power cable.
• Application of tamper-evident security tape prior to courier handover.

Once your product is inspected and ready, it will be dispatched through our verified tier-1 logistics and courier partners to ensure safe and insured transit:

Delivery typically takes 7–8 business days to reach your designated delivery address.

After your order is physically handed over to the courier partner, you will automatically receive a Shipping Confirmation Email and an SMS/WhatsApp notification along with your unique Air Waybill (AWB) Tracking ID and courier link to monitor the delivery status in real-time.

You can also track your consignment at any moment by logging into your Aikya Account > My Orders section.

For calculated shipping rates: Shipping charges for your order will be accurately calculated and clearly displayed at checkout before you authorize payment.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please immediately contact our logistics resolution desk with your full name and order number.

Upon receiving your inquiry, our dedicated fulfillment team will initiate an emergency trace with the courier hub. In the rare scenario that a transit parcel is officially marked as lost or untraceable, you will be offered an immediate prioritized replacement device or a 100% full refund without deduction.